Your Docnote self-service guide.
How do I mark a 3rd party invoice as paid and adjust payment?
Most 3rd party payments are paid by cheque or direct deposit this will show you how to mark those invoices as paid.
  1. Docnote offers you the option to filter the requests depending on status or your can search by request number.  

 

 

  1. Once you find the request that is Pending Payment there, you will click the Mark As Paid button. 

 

 

  1. When you select the Mark As Paid button a prompt will pop up asking you if you received full payment or if a price override is needed.  

 

 

  1. By selecting price override you will be able to adjust the payment that was received. Then select Confirm.

 

 

  1. By selecting Full Payment Received you are directed to Payment Details where you can enter the cheque number or transaction number is needed.