Select Requests on the left-hand side of the dashboard to view the progress of the requests. This will bring you to the requests overview screen that shows the progress of all the requests on Docnote.
Pending verification - the request has been created/received, but the staff has currently not started working on it yet (patients receive an email update when services are moved to this folder)
In Progress - this means that the assigned person has started working on it (patients receive an email update when services are moved to this folder)
Pending payment - a request for payment has been sent to the payee and the office is awaiting payment (patients receive an email update when services are moved to this folder)
Complete - indicates that all necessary actions and steps related to the request have been successfully finished