When you pay online from the link your doctor's office sent you, you can pay with:
- Visa, including Visa debit cards
- Mastercard, including Mastercard debit cards
- American Express
- Apple Pay or Google Pay, if your phone or browser is set up for it
The payment page shows these logos under Step 2, Payment.
Paying with Apple Pay or Google Pay¶
After you tap Continue to Payment, an Apple Pay or Google Pay button appears above the card form if your device offers it. Tap it and confirm the payment on your phone.
If you don't see the button, enter your card details in the form instead.
Is it safe to enter my card?¶
Yes. You type your card into a secure payment form, and the card number goes straight to Docnote's payment processor. Neither Docnote nor your doctor's office keeps your card number.
If your card is declined¶
A red message appears above Pay now with the reason. Try again, or use another card.
Paying at the front desk instead¶
You can also ask your doctor's office to take your card at the front desk or over the phone. See Can I pay at the front desk?