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New to Docnote? Start here
The six things a new clinic sets up, in order, from your invitation to your first request.
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Sending service requests
Creating, sending, tracking and cancelling requests.
Managing your account
Setting up your account and getting verified.
Getting paid
Payouts, Stripe Connect, fees and tax registration.
Patient payments
Invoices, checkout, refunds and troubleshooting.
Receiving requests
Using your EMR to receive and fulfil requests.
Docnote for practices
Team access, roles and connecting your EMR.
Helping your patients
What your patient sees, and what to do when they're stuck.
What's new
The latest changes to Docnote, month by month.
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Paying your request
Paying the link your doctor’s office sent you.
Getting your documents
Downloading forms, notes and prescriptions.
Your invoice
Finding your receipt and what you paid for.
My link isn’t working
Expired links, date-of-birth checks and locked links.
Paying in the office
Paying at your clinic’s front desk.
Get help
Contacting your clinic or Docnote.
What's new
The latest changes to Docnote, month by month.