Yes. Your patient doesn't need a Docnote account or a password to pay. Everything happens from the link in the email you send.

What your patient needs

• The email. It goes to the address on the request. If it's wrong, update the patient's email address.
• The patient's date of birth. The link asks for it before it shows anything about the request. This keeps the request private if the email is forwarded or sent to the wrong person.
• A card, or Apple Pay or Google Pay. See Which payment methods are accepted?

After they pay

Your patient isn't asked to create an account. They download their invoice, and any document, from the page they paid on. They also get it by email.

If a parent or someone acting for the patient pays, that's fine too. They use the same link and enter the patient's date of birth.

Patient at the front desk?

If your patient is with you or on the phone, you can take the payment yourself with In office payment in the request's Actions panel.

What your patient sees

Send your patient How do I pay my request?.