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Will I still get a receipt?

Yes. When you pay at the front desk or over the phone, you get the same receipt as when you pay online.

By email

If your doctor's office has your email address, the receipt is emailed to you automatically. The subject starts with your clinic's name and says Payment Confirmation. It shows the Amount paid, Payment method, Receipt number and Paid on date.

Its View & download link opens your receipt, called Official invoice, and any documents. You enter the patient's date of birth first. See Where can I find my receipt?

On paper

Ask the front desk for a copy. They can download and print your receipt, or email it to you.

Didn't get the email?

Check your spam or junk folder. If it isn't there, ask the office to check your email address and send the receipt again.

Still stuck?

If something doesn’t look right, our customer support team can help. Contact customer support or email support@docnote.com.