Your receipt is called the Official invoice. You can find it in three places.
In your email¶
After you pay, you get an email whose subject starts with your clinic's name and says Payment Confirmation. It shows the Amount paid, Payment method, Receipt number and Paid on date.
Can't find it? Search your inbox and your spam or junk folder for your clinic's name.
On the page, right after you pay¶
The Payment Successful! page has an Official invoice card. Tap Download to save it as a PDF.
From the link, any time later¶
- Open your Payment Confirmation email and tap View & download.
- Enter the patient's date of birth and tap View documents.
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Tap Download on Official invoice.
Your receipt stays available even after any documents on the request have expired.
What's on the receipt¶
Right after you pay, the Invoice summary on the page shows the details you may need for an insurance claim or your taxes:
- Amount paid, Payment date and Payment method (the card brand and its last four digits)
- Billed by: who billed you for the service
- GST/HST No.: the tax numbers, when tax was charged
If you paid at the front desk¶
You get the same receipt email, as long as your doctor's office has your email address. You can also ask the office for a printed copy. See Will I still get a receipt?
Still can't find it?¶
Ask your doctor's office to send your receipt again. They can resend it to your email.