Getting paid

Payouts, Stripe Connect, fees and tax registration.

Payouts

• When will I get paid?
• How do I set up my deposit account?
• Why is my payout on hold?

Stripe Connect

• What is Stripe Connect?
• How do I finish my Stripe onboarding?
• Can my office admin set up Stripe for me?

Business and tax info

• Do I need to charge HST?
• How do I add my GST/HST number?
• Where do I find my legal business name?

Rates and fees

• How are processing fees calculated?

Still stuck?

If something doesn’t look right, our customer support team can help. Contact customer support or email support@docnote.com.