Keep your practice's office address up to date in Settings. You can change the street, suite, city and postal code.

Before you start

Only an owner or an admin of the practice can change the address.

Change the address

1. In the left menu, click Settings. The Account tab opens.

2. On the Practice Details card, click Edit.

3. Under Office address, update:

   • Street address
   • Suite or unit (optional: leave it blank if you don't have one)
   • City
   • Postal code, in the format A1A 1A1

4. Click Save changes.

You'll see Practice details updated, and Office address on the Practice Details card shows the new address.

Need to change the province?

Province or territory is locked once your practice is active. To change it, contact Docnote support.

Good to know

• Once you enter a street address, City and Postal code are needed too. Save changes stays greyed out until they're filled in and the postal code is valid.
• Lower-case postal codes are fine: Docnote saves them in capitals with a space, like A1A 1A1.