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How do I turn on two-factor authentication?

Two-factor authentication adds a second check when you sign in: after your password, you enter a 6-digit code that Docnote emails you. Someone who learns your password still can't get in without your email.

Turn it on

  1. In the left menu, click Settings, then select the Security tab.
  2. Turn on the Two-factor authentication switch.

You'll see Two-factor authentication on. It takes effect the next time you sign in.

Sign in with a code

  1. On the sign-in page, enter your email address and password, and click Log in.
  2. On Login verification, enter the 6-digit code from the email Docnote just sent you. You can paste the whole code into the first box.
  3. Click Submit.

You'll be asked for a new code every time you sign in, on every device. Each code works for 10 minutes. If your code doesn't arrive, see I didn't get my verification code.

Turn it off

  1. In Settings, on the Security tab, turn off the Two-factor authentication switch.
  2. In Disable two-factor authentication?, enter your Password and click Disable two-factor.

You'll see Two-factor authentication off. From then on, you sign in with your password only.

No switch, just \"Required\"?

Two-factor authentication is required for your account and can't be turned off.

Still stuck?

If something doesn’t look right, our customer support team can help. Contact customer support or email support@docnote.com.