You set your own prices. The suggested price from the Ontario Medical Association (OMA) is only a guide. You can also add services of your own. Each takes about 2 minutes.

Before you start

Practitioners manage their own fees. Owners and Admins can manage any practitioner's fees: open Services and choose the practitioner under Practitioner first.

Change a price

1. In the sidebar, click Services.
2. Find the service and click its row, or Edit.
3. In the drawer, change Your Price. The OMA suggested price shows beside it for reference.

4. Click Save changes.

The new price is used on every request you send from now on. Requests you've already sent keep their price.

Below the OMA suggested price

You can charge less than the OMA suggestion. You see a hint, and the price still saves.

To go back to the suggested price, click Reset to default price, then Save changes.

Add your own service

1. In Services, click Add custom service.
2. In New custom service, fill in:
   • Name (English), and a description if you like. Under French translation, you can add a French name. If you leave it blank, French-speaking patients see the English one.
   • Category and Service type.
   • Price ($). For a professional time service, the field is Price per 15 minutes ($): enter the price for 15 minutes, not an hour.
   • Taxable (HST): tick Apply HST to this service if harmonized sales tax (HST) applies. See Do I need to charge HST?

3. Click Add service.

The service is added to your catalog, switched on, with a code starting CUST-. It's ready to pick on your next request.

Remove a custom service

1. Click the custom service's row to open it.
2. Click Delete service, then confirm with Delete service.

This removes it from your catalog for good. To stop offering it for now, switch it off instead. See Which services can I charge for?