Yes. Anyone on your practice's team can send requests for a practitioner. The request is billed to the practitioner they choose.
In the Docnote portal¶
- Start a new request as usual. See How do I send a service request with Docnote?
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On Contact Details, choose the practitioner under Practitioner. The service list then shows that practitioner's services and prices.
In PS Suite¶
On the Docnote forms, Practitioner already has the doctor you're signed in under. You can pick another practitioner, and the request is billed to them.
Two exceptions:
- Prescription renewals are always in the name of the doctor you're signed in under. To renew for another doctor, sign in under that doctor in PS Suite, then reopen Rx Renewal.
- Staff need PS Suite's prescription privilege to renew. Without it, the form refuses and says to ask your PS Suite administrator. They turn it on in PS Suite's Edit Users.
A renewal sent by staff carries the doctor's printed name, without their image signature, just as when PS Suite faxes it.
Nobody pre-selected?
The doctor's professional ID in PS Suite must match the one set up in Docnote. See Why is a doctor already selected in the form?
Letterheads follow the doctor you're signed in under¶
A letter or note always uses the letterhead of the doctor you're signed in under, even if you bill it to another practitioner. See How do I send a letter or note from PS Suite?
Services and fees¶
Staff with the Admin role can also manage each practitioner's services and prices. See What can office staff do?