Docnote works with Telus PS Suite. Once the Docnote custom forms are installed, a Docnote toolbar sits at the top of the patient's chart, so you can send a request without leaving PS Suite.
What you can do from PS Suite¶
The Docnote toolbar in the chart has these buttons:
| Button | What it's for |
|---|---|
| Letter / Note | A letter or note, such as a sick note. The patient pays, then downloads it. See How do I send a letter or note from PS Suite? |
| Rx Renewal | A prescription renewal, faxed to the pharmacy once the patient pays. See How do I send a prescription renewal from PS Suite? |
| Prepaid Service | A request the patient pays for first, with the completed documents attached afterwards. See How do I send a prepaid service request from PS Suite? |
| Missed Appt | A missed appointment fee. See How do I bill for a missed appointment from PS Suite? |
| Services | Any other service, with files attached if you need them. See How do I send a service request from PS Suite? |
| Invite | An email inviting the patient to Docnote, with nothing to pay. See How do I invite a patient to Docnote from PS Suite? |
| Open Docnote | Opens Docnote in your browser |
| Info | Your PS Suite site number, your PS Suite user details and the version of your Docnote forms |
The form fills in the patient's details from the chart. Office staff can use the same buttons to send requests on a practitioner's behalf.
Set it up¶
Setting up PS Suite takes three things:
- Choose Telus PSS as your EMR in Docnote and download the Docnote custom forms. See How do I install the Docnote custom forms in PS Suite?
- Import the forms into PS Suite once. One install covers everyone at your office.
- Add each practitioner's PS Suite site number and professional ID in Docnote. See How do I add my site number and professional ID?
If you use another EMR¶
You can still use Docnote. Send requests from the Docnote website instead of your EMR: see How do I send a service request with Docnote? To tell us which EMR you use, contact Docnote support.