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Which EMRs does Docnote work with?

Docnote works with Telus PS Suite. Once the Docnote custom forms are installed, a Docnote toolbar sits at the top of the patient's chart, so you can send a request without leaving PS Suite.

What you can do from PS Suite

The Docnote toolbar in the chart has these buttons:

Button What it's for
Letter / Note A letter or note, such as a sick note. The patient pays, then downloads it. See How do I send a letter or note from PS Suite?
Rx Renewal A prescription renewal, faxed to the pharmacy once the patient pays. See How do I send a prescription renewal from PS Suite?
Prepaid Service A request the patient pays for first, with the completed documents attached afterwards. See How do I send a prepaid service request from PS Suite?
Missed Appt A missed appointment fee. See How do I bill for a missed appointment from PS Suite?
Services Any other service, with files attached if you need them. See How do I send a service request from PS Suite?
Invite An email inviting the patient to Docnote, with nothing to pay. See How do I invite a patient to Docnote from PS Suite?
Open Docnote Opens Docnote in your browser
Info Your PS Suite site number, your PS Suite user details and the version of your Docnote forms

The form fills in the patient's details from the chart. Office staff can use the same buttons to send requests on a practitioner's behalf.

Set it up

Setting up PS Suite takes three things:

  1. Choose Telus PSS as your EMR in Docnote and download the Docnote custom forms. See How do I install the Docnote custom forms in PS Suite?
  2. Import the forms into PS Suite once. One install covers everyone at your office.
  3. Add each practitioner's PS Suite site number and professional ID in Docnote. See How do I add my site number and professional ID?

If you use another EMR

You can still use Docnote. Send requests from the Docnote website instead of your EMR: see How do I send a service request with Docnote? To tell us which EMR you use, contact Docnote support.

Still stuck?

If something doesn’t look right, our customer support team can help. Contact customer support or email support@docnote.com.