Frequently Asked Questions How do I edit a patient's email on request that is already started? What if my employer wants to pay for my note? Can patients view my name on Docnote? Am I able to only offer monthly plans only? How do I make a request that requires it to be mailed? When I add a discount to my request, do the additional fees receive the same discount? How do I automatically send a request once they've paid? Why is my request showing as in progress but the patient has paid for it? What is the purpose of the having to submit a request?